At Águeda Restaurant we respect your privacy. This policy explains which personal data we collect on agueda.pe, what we use it for and how you can exercise your rights, in accordance with Peruvian Law No. 29733 on Personal Data Protection and its Regulations.
1. Data controller
AMASAM S.A.C. (Águeda Restaurant), RUC 20609925958, with locations in Collasuyo (Urb. Magisterio), Matará 446-B (Historic Center) and Ttio, Cusco, Peru. Contact for personal data matters: our contact form.
2. What data we collect and why
- Reservations: name, phone, email (optional), location, date, party size and notes. Used only to manage and confirm your booking.
- Club Águeda (newsletter): name and email, with your explicit consent, to send you promotions and news. You can unsubscribe at any time.
- Complaints Book: the data required by consumer protection regulations, to handle and answer your claim or complaint.
- WhatsApp orders and contact: the contact form and the order cart do not store your data on our server; they only prepare the message you choose to send via WhatsApp. The cart is saved only in your own browser.
3. Legal basis and retention
We process your data with your consent or because it is necessary to handle your request. We keep reservations for up to 12 months, complaints for the period required by law, and newsletter data while you remain subscribed.
4. Who we share data with
We do not sell or transfer your data. We use service providers: website hosting, WhatsApp (Meta) when you choose to contact us that way, Google Maps to show our locations and Google Fonts for typography. These services may process technical data such as your IP address under their own policies.
5. Cookies
The website does not use its own advertising cookies. Embedded Google maps may set third-party cookies when they load.
6. Your rights
You can exercise your rights of access, rectification, cancellation and objection by writing to our contact form with your name and the right you wish to exercise. If you feel your request was not handled properly, you may contact Peru’s National Authority for Personal Data Protection (Ministry of Justice and Human Rights).
7. Changes
We may update this policy. The date of the last update appears at the top of the page.